With reference to the invoice copy attached, I am writing this letter to you to let you know that on April 18, 2015, I placed an order for the lot of 100 pieces of eye shadow kit of your brand. October 14th, 2019. Always address the letter to the senior officer of the firm. 234 Greatwall Ave, Chicago, IL 91223. Apology Letter Wrong Item Shipped. Further help. The letter should mandatorily contain details about the product such as the type, the date on which the product was bought and the like. Letter to trader about unsolicited goods or services. In the meantime, we ask that you kindly return the __ (name of wrong item) __ you received, along with a copy of receipts for your shipping costs. You may expect to receive this in approximately __(length of time)__. Dear Mike, Thank you for letting us know about the damage three sets of iron boxes in the last consignment we delivered to you on September 9th, 2019. My order number is #_____. Name}, Thank you for bringing our attention to Order # {Number}. Like any other formal letter, it would comprise of three parts, namely an introduction, the main body and a conclusion. We will gladly reimburse you for shipping costs of the returned item. Letter of apology to customer for the delivery of wrong shipment. If you want to talk to us in this regard, we will be happy to answer your concerns. We are shipping out your order per your exact specifications [attached] today. ... simply return the toaster to our nearest outlet to receive a replacement or a refund. Sample Letter to Return Products or Ordered. A well written, and thoughtfully composed complaint letter is a good first step to … Writing a Complaint Letter for Bad Product or Service. You can return the wrong delivery to our delivery person. We apologize for shipping the wrong item to you and acknowledge the mistake. I … How to write this letter: 1: Apologize for the reader's inconvenience. Sincerely, ... Damaged, or Incomplete Product • Letter Templates and Guide. The order was received timely to me. It … Contact the Citizens Advice consumer helpline on 0808 223 1133 if you need more help - a trained adviser can give you advice over the phone. Sample Letter to Apply For Air Conditioning Service Contract; Request Application for New Electricity Connection; Complaint Letter format for Misuse of Mobile Phones in Class; Complaint Letter format to Municipality about Tree Cutting Example letters to apologize for a defective, damaged, or incomplete product. Complaint letter otherwise called as claim letter is generally written to get the defectives done rectified. Dear {Mr./Mrs. In case you do not want the product any more, please feel free to ask for a full refund. I would like to inform you that I have ordered a (name of product) from your (site) last week and I have received the parcel today itself and I am very much disappointed with the product. 4 Min Read. 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